Monday 19 January 2015

53 Free Test Bank for Contemporary Advertising and Integrated Marketing Communications 14th Edition by Arens

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According to the integration triangle, which of the following are "say" messages ?
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In order to convey the benefits of sponsorship to a potential sponsor, a rodeo show would most likely use _____. This enables the marketer to answer the prospect's questions on the spot.
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The primary benefit of focusing on relationships is:
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Which of the following refer to traditional promotional messages?
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In a(n) _____, the salesperson phones customers shortly after the sale to check whether the product meets expectations and asks for product improvement suggestions and any specific disappointments.
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Which of the following is the principal benefit of IMC?
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_____ is the structured and composed nonpersonal communication of information, usually paid for and usually persuasive in nature, about products by identified sponsors through various media.
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Advertising targeted at pet-care stores to increase the distribution of pet food is an example of _____.
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Ensuring the various marketing mix elements such as advertising direct-response, sales promotions, and the like, work together is referred to as _____.
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_____ is creating, maintaining, and enhancing long-term bonds with customers and other stakeholders that result in exchanges of information and other things of mutual value.
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A company’s first market should always be its _____.
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The type of advertising published in psychiatry journals aimed at practicing psychiatrists is referred to as _____.
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The _____ are the gatekeepers who decide if the ad will run or not.
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The hundreds of other commercial and noncommercial messages a sponsor’s advertising message must compete with every day is known as _____.
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The company that is advertising a product or idea is known as the _____.
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_____ tends to appear in specialized trade publications or professional journals, in direct-mail pieces sent to businesses, or in trade shows.
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A direct-mail ad exemplifies _____.
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The drawback to personal selling is _____.
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When a company deliberately coordinates and integrates messages from a variety of sources about its products or brands, it is practicing _____.
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In a(n) _____, a salesperson sells products and encourages customers to call if they encounter any problems.
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In a(n) _____, the company works continuously with customers (and other stakeholders) to discover ways to deliver better value.
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_____ is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.
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A horse stable operator comes across an ad for a worming medicine in the local newspaper. He decides to call the toll-free number provided in the ad to see if the company can deliver 40 doses of its worming medicine before Saturday morning. In the context of the advertising, this is a form of _____.
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Companies that commit to relationship marketing are generally trying to:
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_____ is used around the world by governments and nonprofit organizations to seek donations, volunteer support, or changes in consumer behavior.
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Which of the following is true about a company's stakeholders?
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In _____, a third-person persona tells a story about others to an imagined audience.
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According to the integration triangle, which of the following are "confirm" messages?
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A firm’s advertising is always aimed at a particular segment of the population referred to as the _____.
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A TV ad for a soft drink falls under the category of _____ advertising.
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A restaurant owner, who, in a magazine, came across an ad for an international trade show for people in the hospitality business, decided to request for further information on the show together with a registration form. In the context of advertising, this is a form of _____.
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Some products are publicized using _____, in which an ad claims the product is equal in quality to higher priced brands.
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An ad promoting a company’s mission or philosophy is called _____.
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When a company sells a product but does not follow up in any way is a(n) _____ relationship.
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A firm’s marketing activities are always aimed at a particular segment of the population called the _____.
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A car dealer's advertisement inviting people for a test drive is an example of the use of _____.
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A brochure about a ceiling fan, a pamphlet of recipes from the producers of cranberry juice products, and instructions that come with telephone systems are examples of _____.
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According to the integration triangle, which of the following are "do" messages?
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Which of the following is the most likely to be the potential target market for a clothes manufacturer who is licensed by a wrestling entertainment company to make Halloween costumes based on characters seen in its matches?
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Companies aim _____ at resellers to obtain greater distribution of their products.
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Fresh Zone is a supermarket based in New York that has branches in two other states, Ohio and Illinois. It uses _____, in which ads are placed in the local media or territorial editions of the national media.
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_____ advertising is aimed at people who buy the product for their own or someone else’s use.
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_____ messages often have the least impact because they are seen as self-serving.
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A real or imaginary spokesperson who lends some voice or tone to the ad within the text of the ad is known as a(n) _____.
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In 2002, a Swedish home electrical appliance manufacturer decided to use the same advertising message wherever it advertised around the world. In other words, the company decided to use _____.
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According to Nowak and Phelps, which of the following tactics does the IMC approach focus on?
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Of all the business functions, _____ is the only one whose primary role is to bring in revenue.
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Which of the following types of advertising is considered good at creating awareness and credibility for a business firm at relatively low cost?
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Retailers that sell within one small trading area typically use _____ advertising often placed in direct mail.
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A(n) _____ is one in which the salesperson or company contacts customers from time to time with suggestions about improved product use or helpful new products.
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To succeed, companies must focus on managing loyalty among carefully chosen customers and stakeholders because:
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The _____, who are addressed by the ad’s spokesperson, are not real.
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At the reception of a hotel, Tom came across a brochure on the hotel's multi-cuisine restaurant. Which of the following has the hotel used to disseminate information about one of its services?
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