53 Free Test Bank for Contemporary Advertising and Integrated Marketing Communications 14th Edition by Arens
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A company’s first market should always be its _____.
A brochure about a ceiling fan, a pamphlet of recipes from the producers of cranberry juice products, and instructions that come with telephone systems are examples of _____.
Some products are publicized using _____, in which an ad claims the product is equal in quality to higher priced brands.
In a(n) _____, the company works continuously with customers (and other stakeholders) to discover ways to deliver better value.
A real or imaginary spokesperson who lends some voice or tone to the ad within the text of the ad is known as a(n) _____.
According to the integration triangle, which of the following are "do" messages?
In 2002, a Swedish home electrical appliance manufacturer decided to use the same advertising message wherever it advertised around the world. In other words, the company decided to use _____.
_____ is creating, maintaining, and enhancing long-term bonds with customers and other stakeholders that result in exchanges of information and other things of mutual value.
_____ tends to appear in specialized trade publications or professional journals, in direct-mail pieces sent to businesses, or in trade shows.
According to the integration triangle, which of the following are "say" messages ?
The company that is advertising a product or idea is known as the _____.
_____ advertising is aimed at people who buy the product for their own or someone else’s use.
_____ is used around the world by governments and nonprofit organizations to seek donations, volunteer support, or changes in consumer behavior.
_____ messages often have the least impact because they are seen as self-serving.
Advertising targeted at pet-care stores to increase the distribution of pet food is an example of _____.
Companies that commit to relationship marketing are generally trying to:
In a(n) _____, a salesperson sells products and encourages customers to call if they encounter any problems.
When a company deliberately coordinates and integrates messages from a variety of sources about its products or brands, it is practicing _____.
A firm’s advertising is always aimed at a particular segment of the population referred to as the _____.
Of all the business functions, _____ is the only one whose primary role is to bring in revenue.
To succeed, companies must focus on managing loyalty among carefully chosen customers and stakeholders because:
A TV ad for a soft drink falls under the category of _____ advertising.
A firm’s marketing activities are always aimed at a particular segment of the population called the _____.
A restaurant owner, who, in a magazine, came across an ad for an international trade show for people in the hospitality business, decided to request for further information on the show together with a registration form. In the context of advertising, this is a form of _____.
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